FEEDBACK FORM OPERATION – PRICOL TRAVEL LIMITED

We highly value your Feedback and suggestions to improve ourselves to serve you better.

Traveler Details
Full Name *
Mobile*
Alternative No.
Email*
Destination Visited*
Handled by Branch
Handled by Staff

1. What Services did Pricol Travel Ltd. handle for you? *

Air Tickets
Visa
Hotel Booking
Leisure Packages
Travel Insurance

2. How do you rate our Travel Management & consulting services? *

Excellent
Good
Average
Poor

3. How well were your personal preferences and requirements met? *

Excellent
Good
Average
Poor

4. How do you rate our Travel Counselor’s Product Knowledge ? *

Excellent
Good
Average
Poor

5. Were appropriate options and alternatives suggested by our Travel Counselors? *

     Yes
     No

6. Are telephone calls being answered within few rings? *

     Yes
     No

7. Are complaints resolved to your satisfaction and in a timely manner? *

     Yes
     No

8. How was the overall experience with Pricol Travel Ltd.? *

Excellent
Good
Average
Poor

9. How do you rate our customer service? *

Excellent
Good
Average
Poor

10. How regularly does Pricol Travel update you on its activities and promotions? *

Excellent
Good
Average
Poor

11. Would you recommend Pricol Travel to a friend or relative? *

      Yes
     No

12. Are you aware about our Service ? *

      Yes
     No

13.How would you rate our Service *
Excellent
Good
Average
Poor
Never Used
ANY SUGGESTIONS TO SERVE YOU BETTER: *